One client, many names
The same company is a site in your PSA, a tenant in your security console and a contact in your accounts, spelt three different ways.
For managed service providers
Your PSA, marketplace, accounts and security tools each run their own database, and someone on your team copies the gaps between them by hand. deemster sits in the traffic between them: it matches clients across every tool, catches what doesn’t add up, and routes the fix.
14 bought in Pax8, 12 on the last Xero invoice.
None of them is wrong on its own terms. The trouble starts where they overlap.
The same company is a site in your PSA, a tenant in your security console and a contact in your accounts, spelt three different ways.
Licence counts, prices and client details move between systems because someone on the team remembers to copy them.
A seat bought but never billed, or a device nobody is protecting, usually turns up on an invoice or in an incident, not before.
deemster reads from your tools, works out what belongs together, and only changes anything once you say so.
Data from each tool is kept exactly as it arrived, so every answer can be traced back to its source and replayed.
deemster links the same client, device and subscription across every tool, and shows you where the records disagree.
Proposed changes queue for review. Nothing is pushed back into your tools until someone on your team approves it.
Most of the work between your tools has one right answer, and deemster calculates it. AI is kept for the input that arrives as plain language.
The first integrations are being built with MSPs who run these tools today.
Running something different? Tell us what’s in your stack.
We’re working with a small number of MSPs while the first integrations are built. If this is the problem your team has, we’d like to hear from you.